THE WORK, EXPLAINED
Start with the condition.
Understand the scope.
Describe the existing exit device, door, frame and operating fault. Ask the responsible provider to assess compatible hardware and the requirements that apply to the opening and its use. Agree on repair or replacement, outside-trim operation and documented completion checks; a website description does not establish compliance for a particular exit.
What may be involved
- rated exit device
- outside trim
- strike
- dogging key
- through-fixings
Ask the provider to distinguish existing parts to inspect, proposed replacements, and tools, materials or reports included in the service. Confirm the work and exclusions after assessment; this list does not mean that every item will be supplied or replaced.
LOCAL RESEARCH / Pacific Heights
Housing context
Planning identifies this area among neighborhoods containing RH-1 one-family residential zoning, so individual-home hardware is part of the local mix.
Source ↗Local context
California's Department of Consumer Affairs publishes consumer tips for hiring a locksmith. It states that in California locksmiths must be licensed by the Bureau of Security and Investigative Services, asks consumers to verify the licence online at bsis.ca.gov or by telephone, and says locksmiths are required by law to carry a pocket version of their licence and should be asked to show it on arrival. It adds that a contractor's licence is also required where work at a single site exceeds a stated amount. Use it before agreeing work; this page carries no verified licence record for any business.
Source ↗Planning your work
San Francisco's Department of Building Inspection publishes step-by-step instructions for over-the-counter permits on exterior residential projects. Its list of work that needs plans includes residential security gates at entry doors and window security bars, grills and grates. If the conversation moves from a lock to a fixed security installation, ask whether a building permit application is involved before work is scheduled. Confirm the address and the proposed installation with the department; this reference does not decide what an individual property requires.
Source ↗Area-wide context does not establish the condition of your property or equipment.
Before the visit
Tell us the lock type, your location and whether you still have a working key.
Service illustration · not a completed customer project

