Service illustration · not a completed customer projectTHE WORK, EXPLAINED
Start with the condition.
Understand the scope.
A stuck cylinder, failed connecting part and bolt or alignment problem can require different work. Describe whether the key enters, turns or moves the bolt. Ask which condition was found and whether cleaning, service, alignment work or replacement is appropriate for that hardware, including any limits to the assessment.
What may be involved
- penetrating lubricant
- graphite or PTFE lubricant
- cylinder service kit
- replacement tailpiece
- replacement cylinder if seized solid
Ask the provider to distinguish existing parts to inspect, proposed replacements, and tools, materials or reports included in the service. Confirm the work and exclusions after assessment; this list does not mean that every item will be supplied or replaced.
LOCAL RESEARCH / Potrero Hill
Housing context
Planning identifies this area among neighborhoods containing RH-1 one-family residential zoning, so individual-home hardware is part of the local mix.
Source ↗Local context
The Showplace Square/Potrero Hill Area Plan describes historic brick buildings and production businesses in Showplace Square, mixed-use development at the base of the hill, and a predominantly residential character on Potrero Hill. These adjoining settings do not establish the age or condition of a property’s equipment.
Source ↗Area-wide context does not establish the condition of your property or equipment.
Before the visit
Tell us the lock type, your location and whether you still have a working key.
